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Shipping, Returns and Policies
I have read and understand the following policies:
I have also read and understand the following:
Professional Product Policy and Shelf Life
- Our products are for professional use by licensed nail technicians, students in the field, and international equivalents. By purchasing any Luminary Nail Systems products, you are affirming that you are a professional or student in the cosmetology field. You acknowledge that Multi-flex Gel has a short shelf life of 1 year from the time of purchase. You also are acknowledging that support of any kind (product questions, application instructions, etc.) is available only to the aforementioned professionals. Luminary Nail Systems does not offer support to non-professionals, nor are they permitted to join certification or online classes using Luminary Nail Systems. All customers may be asked at any time to show proof of licensure.
- All sales on our website are final. Returns will not be accepted for any reason, but the most important of which is health and safety.
- Luminary Nail Systems holds 3 sales every year, Memorial Day, Labor Day and Black Friday. All customers worldwide are able to participate in the sales event.
- Sales begin 12:00am EST and end 11:59pm EST during the date range given.
- Discount codes for the sales event must be entered at the time of purchase with no exceptions. It is solely the responsibility of the customer to enter the discount code at the time of purchase.
- Luminary Nail Systems will not apply the discount percentage to orders placed before or after the given date range for the sales event. Luminary NS will not retroactively apply the discount to orders placed within the date range; the code must be entered prior to completing checkout, if a code is needed.
Promotions and Discounts
- Discounts must be taken at the the time of purchase, no exceptions. This includes Color of the Month and sale promotional codes. Color of the Month codes are announced via email, on all social media accounts, and on the homepage of the website. For more details on how to enter the code at checkout, please click here.
- Luminary Nail Systems will not honor a discount for any reason after the original purchase has been completed.
- It is solely the customer's responsibility to make sure that the discount has been applied at the time of checkout.
- Free shipping applies to U.S. orders over $100; cart subtotal must be $100+ to qualify for free shipping. Shipping charges do not count toward the promotion.
- All discount codes are valid only on full price, non-specialty, non-collaborative items.
- If you are using Apple Pay with a discount code please make sure the discount has been applied before paying.
Instagram “Live” Certification Classes and Hands On Classes
- Must be currently licensed as a Nail Tech or Cosmo
- Must provide proof of licensure
- No refunds for any reason
- Must submit all requirements no later than 2 days prior to the class
- Check your spam or junk folders for relevant and important class details
- Actual colors may vary. This is due to computer monitors displaying colors differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly.